For years, my parents had a upstairs plumbing leak that dripped onto the downstairs ceiling. The dripping would come and go, and after three plumbers, my parents just plain gave up. Ken was excellent! He was so friendly and patient with my parents (who are not native English-speakers). He took the time to explain every step he was doing to try to identify the source of the leak. And he was able to figure out the problem as an old gasket, rather than pipe-related. Replaced it and there has not been a leak since. He also helped to fix one of my parents' toilets, including getting the necessary parts. I really appreciate the post-service follow-up. You can tell he really cares that he does a good job and that his clients are happy with the end results. Would definitely recommend Ken!
- Approximate cost of services:
- $500.00
- Company Response
Janet was a pleasure to work with. She was very patient and paid on time. I would recommend her to any contractor!