Emergency Repair Sewage in basement
We had sewage water backup in the basement Sunday night. George came at 7:00pm and locate the spot that is blocked in a very professional and efficient way. He has a camera which can go inside the underground pipe and show the video on a monitor. With this equipment, we can see the problem clearly and George also provides detailed explanation of how to fix the problem. There is no guess and uncertainty throughout the process. We fully understand the problem and fully trust his professional advice. We made an appointment for him to come and fix the problem on next Tuesday. He showed up on time with his man. When they do the work, they are very careful not to leave dust and dirt on the way they pass. In the end, he ran the camera though the pipe again. And we can see clearly on the monitor that the problem is gone and water run smoothly inside pipe. We knew that we can rest assured that we wont have the hassle in the future. George is amazing! He is prompt, professional and trust worthy. He does his job to the best possible level and communicates with great clarity. He will be our go to plumber in the future.
- Approximate cost of services:
- $4,520.00
- Company Response
We sincerely appreciate your detailed feedback and are delighted to hear about your positive experience with our service, particularly George. It's fantastic to know that he efficiently located and addressed the sewage water backup in your basement on a Sunday night.
At Plumber To Your Door, we take pride in using advanced equipment like the camera George utilized, providing transparent and comprehensive insights into the issues at hand. We're thrilled that you found George's explanations clear and trustworthy.
Your satisfaction is our priority, and we're pleased to have earned your trust.