Jessica

We hired the HIP to renovate our bathroom. Phillip connected me with one of their designers, Shannon who provided a lot of great ideas and support. Nadia and her team did a great job with the bathroom and we are very pleased with the end result. Unfortunately, we were told that we had Kitec pipes - a product that was banned in 2011 because it is susceptible to bursting and without replacing all of the pipes in our house, there would be no warranty on the work. We agreed that it was important to replace these faulty pipes and decided to move forward with this additional work. This obviously changed the scope of work and cost pretty significantly which in itself would have been ok. The plumbers that were used for this part of the job were disrespectful of our space and household items. Had we been advised that there was a change of plan in terms of what walls and pipes were being replaced on what day, it would have changed our experience. Instead, the only working bathroom in the house (with toiletries exposed), was covered in drywall dust and debris and our bathmat used to mop up water and dirt. Nadia did her best to tidy it up (and did a great job), but it that specific part was extremely negative. I wish I could give a 10/10, but because we had this glitch which cast a shadow over the project, my score is lower than it would have otherwise been.

Matthew and Justen did an amazing job! They managed to bring our carpet back to life and got every spot clean - including a pesky area that had previously had carpet tape on it. They were extremely professional, courteous, punctual and clearly take pride in their work! I would highly recommend them. Thank you very much!

Josh and his crew did an amazing job. Gave a fair quote for a huge amount of work. We will definitely use them again!

Desperately needed new eaves as our old ones weren't on the right slope and would collect water, leaves, keys and various other tree debris on a regular basis. Serge showed up when he said he would, provided a detailed quote (that included leaf guard protection), provided great advice and did exactly what he said he would do. His team did a great job with the installation and managed to do so with very little damage to our garden! A big accomplishment! Thanks very much, Serge for your help. The eaves look amazing!

Having used Drainworks before, we did not hesitate to call them when we realized we had a plumbing issue. We discovered a crack in the pipe that feeds water to our outdoor tap. It hadn't been properly drained and had cracked over the winter. William called in advance to advise that Chris (our plumber) would be late and wanted to confirm that it wasn't an issue. They communicated clearly at every step of the way and were a pleasure to deal with. Chris arrived when they said he would, diagnosed the issue, was very clear with instructions and immensely helpful in terms of instructions for avoiding the a similar situation in the future. I would definitely recommend using their services and will use them again when we need plumbing help!

FG were very responsive to our needs and the erratic needs of our crazy neighbour...they did a good job. Only complaint is that the fence is a bit high from the ground in spots and would have preferred to have it lower to the ground all the way along, but I wasn't home when it was installed so that is my fault. I didn't think to discuss that as a requirement that I had at the time I got the quote. John was very helpful and would recommend their services. Price was reasonable.

I found Shane on Homestars, and decided to give him a try because of the positive reviews that so many had left. Having worked with him, I see why so many have responded in such a positive way. Shane is a true craftsman who really takes pride in his work. He is flexible, responsive and easy to work with. He built a custom storage unit for our breakfast nook that includes coat storage and shelving for shoes and books. We are thrilled with the outcome and I would highly recommend anyone looking for an excellent carpenter to use Shane.