My wife and I contracted Alexanian's to install wool carpet and engineered hardwood. The products used were excellent and the service was exceptional. The manager at the Newmarket store, Frank, is a gentleman. He ensured that the project was a huge success. Frank would actually call me to find out how the project was moving along and to see if I had any concenrs with the products or workmanship. The installers that Alexanians uses are experienced and well trained. The quality of the work is seciond to none. At one point during the carpet installation, there was a small issue with the capret. Frank arranged to have the piece of carpet replaced and came to our home and inspected the work to ensure we were fully satisified. My wife and I would certainly recommend this company to our friends. Other companies should learn form Alexanians - an organization that strives to make sure its custoemr are fully satisified.