Do not recommend this company. Had a technician out to advise us why our dryer was not heating properly. He advised we need 2 new sensors. Charged us $447 up front for parts and labour. Called them the next week only to find out that they dont make the part anymore. They refunded us $129 for the part. But we are on the hook for the rest. Called to ask why they wont refund the labour and just charge the $80 service charge...Ilona the Manager was rude, and refused to give company address, owners name, her last name....the dryer cant be repaired and we had to buy a new one. Complaint lodged with Better Business Bureau... And....do not tell Homestar that I was never your client....because I WILL take pictures of the visa receipt, the receipt from your company, the cheque you mailed me for my partial refund and also send them the email of the confirmation of my booking with you with your Case number attached. Hopefully you reply to the Better Business Bureau when they contact you....because they will be.
- Approximate cost of services:
- $447.00