IF YOU CHERISH YOUR HARD EARNED MONEY DO NOT DEAL WITH THIS COMPANY! I called on Monday to have a tech come out to service my range he advised me of the 80 service call but the price would go up if he diagnosed the problem and would go up even higher if parts needed to be ordered. Fine. I left the kitchen for aprox 5 minutes to fold laundry. Tech called me back to kitchen and showed me that the stove was working again. I asked what he did, he ignored the question and proceed to tell me what I owed... 330.00!,!!!!!!! I paid he left. Two hours later I turned on the stove to attempt to cook dinner and it DIDNT WORK. So I called once again and wanted to speak to the tech where the reception advised me that "we don't allow the techs to speak to custumers as they are on the road or with other custumers" fine. So I asked to rebook with the same tech and he could only come on Friday (4 days later) I couldn't wait four days..I have a family of four to feed so I called another tech who did the work for me for free because he felt sorry for me ...this time I watched what he did and knew the problem but I never cancelled with the tech from service 4 appliance because I wanted to see what he originally did to my stove. Friday comes and he walks in. I proceed to be friendly and ask what he did to my stove. He said he reset the motherboard...he turned the stove on and asked me why I had him come to the house if the stove is working. I was honest with him and told him I couldn't wait until friday so I had someone else fix the stove but I didn't want to cancel because I wanted you to explain what u did to my stove. His response....HE WALKED RIGHT OUT OF MY HOUSE. I asked where he was going..he didn't answer and just left. I'm taking this company to the Better Business Bureau... he messed with the wrong person
- Approximate cost of services:
- $320.00