Terrible service right from the get-go. As per my contract, I was supposed to get my windows cleaned in May. We are now in mid July and I have not been able to schedule a day with my operator. I've gotten nothing but the run around the entire time. I almost started thinking this whole company was not legit!. The lack of communication/response has been very unprofessional. Not a way to run a business guys!. I was even told that I could not contact his supervisor/manager directly to file a complaint and request my deposit back. Thankfully, one of the admin people did finally provide me with her email and I emailed today. Let's see if I hear back. If not, I will be filing a formal complaint with the BBB. Not reliable. Buyers Beware.
- Approximate cost of services:
- $285.75
- Company Response
Hi, we are sorry that your experience with us has not been a good one. Can you please contact our head office at 1-800-465-2029 to give us more information (the name of the rep, your contract number, etc.) so we can look further into this? Thank you