Young man came to my door, pleasant and polite, we agreed on a price for window cleaning services and I sent a downpayment to lock in a future date. I received a call on a Wednesday morning stating they would be at my house within 4 hours. I said it can't be, because I remember saying my wife works from home on Tuesdays and Thursdays, so my booking would be on one of those days, so you can get paid when done. "Sorry buy we are in the neighborhood today, so we're going to have to rebook you". Ok, we rebooked. Day came and went and never heard back. finally connected with his apologies (weeks later), and I said, "Sorry, but this is unexceptable, can I please have my deposit back, as no service was rendered nor provided for". "Sorry, we don't return deposits sir". So even if they dropped the ball, apparently, I am out the money with no service and just a verbal apology on the phone. Never using them again and customers BEWARE! never using them again and customers BEWARE!
- Approximate cost of services:
- $50.00
- Company Response
Hi, we are sorry that your experience with us has not been a good one. Can you please contact our head office at 1-800-465-2029 to give us more information (the name of the rep, your contract number, etc.) so we can look further into this? Thank you