An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Hi James, Roger and I would like to thank you for installing a new furnace in our home recently. We LOVE our new furnace (never thought we would admit to loving a furnace)!!!! It is much quieter than our last furnace and more importantly it heats our home much more evenly than the old one did. Had we known the furnace and the installation process would have gone so quickly and smoothly we would have called you months ago. We knew we needed a new furnace but we weren't sure who to call so we just continued on with the old one knowing that it was going to die on us one day. Then one day our son Ryan mentioned your name to us. Since he spoke so highly of you and had nothing but good things to say about you, we decided to contact you. You advised us to install a new furnace now versus waiting for the old one to die because a new furnace would be much more efficient and give us a more even heat throughout our home which we lacked with our previous furnace. You were absolutely correct! You are such a gentleman and very professional. You were very patient with us and all our questions. You always got back to us regarding our questions and concerns very quickly which really impressed us. No question was a "stupid" question. The entire installation was completed in just under four hours. Kevin and Nick were very knowledgeable, clean (they put carpets down on the floor) efficient and friendly. Thank you again and we know we are going to enjoy and get many years out of this furnace. We wish your company the greatest success now and forever. Sincerely, Janie & Roger Reeson
- Approximate cost of services:
- $4,600.00
- Company Response
Janie & Roger, it was our pleasure to make sure you were looked after ! I can say the guys really enjoyed that you sent us a letter as well tanking us, I keep that on my desk !