The dishwasher was not draining. So we called this company, they said they would give a free estimate. They showed up and started working, an hour later he said it will cost us $265.00 plus tax. The problem is the pump. He said the reason the pump wasn't working is because it wasn't install properly, but it was and the person who installed followed the manufactuer's instructions. He then said that it will work now, but make sure you put the hose up high and cut it. So we did this, you can't cut the hose because the fittings will not go around it, so we had to buy a new hose. Now the dishwasher is worse off then it was before, when we turn on the dishwasher it makes a terrible noise. It will only go from 99 to 96 and back to 99, this never happened before. I have contacted the company in different emails about this. One email they said that if you install it properly then it will work. When I told them, we did what you told us to and it still has the same problem. They said that will have to now replace the pump. But they told us that when they left the dishwasher was working. So now they want even more money. They never even gave us esitmate, they overcharged and didn't do anything to fix it, and want us to spend more money. I could have went and bought a new dishwasher.
- Approximate cost of services:
- $265.00