Calvin from Toronto

This is a review on a custom sofa from Modern Home Design on 21 Trojan Gate in Scarborough. First off the customer service is really good. The owner was able to walk us through their large showroom. We went to many places in Toronto, including EQ3, Upcountry, Decorium, mobilia and they didnt have the style of sofa we were looking for (for a medium size condo). All I can say Modern Home saved us a lot of time since they custom make furniture on our specs. They have many styles, upholsery, even legs to choose from. Their manufacturing facilities is on the premise (in their large building). Their prices are comparable to what you would pay for at EQ3, mobilia, etc. Delivery is about 6 weeks since it is a custom order, which is quite reasonable consider that most retailers require the same amount of time too (unless they have one in storage at a specific style)

Purchased a dining table with chairs. Great customer service in store but after purchase service is less desirable. From experience, they place onus on you to call them to see when the product is available for pickup even though they told me that they will call in 1 week for product availablility. I gave them 2 weeks and there was still no call. Price is marked up very high. Wait for the annual/semi annual 40% off sale. If not on sale, remember to negotiate on price.

Comments on Purchase of a Plasma HDTV. When you buy something from Best Buy, there is really no pressure from the salespeople. They give you lots of time to view the product, and also to decide. I was looking at the plasma for a good 1/2 hr when the saleperson from before came back to me to explain the specs. After that he took my information and gave me a quote. On my purchase we are able to get a reduction with a purchase of a Best Buy warranty plan. The saleperson then gave me more time to decide on the purchase. Once the decision was made, they were quite flexible on the delivery date which was great since I didnt move into the new home yet. All I can say is service was excellent and no pressure from the salesperson to complete the sale.