Omar

I posted on Homestars early Friday morning and was stunned to get a call back so quickly from anyone. A couple of things set this calll apart from the others. First off, Tony was willing to make time in the following few hours and he had Whatsapp which allowed me to send video of the situation. Once he saw the problem, he emailed a time to meet. I asked that he give me some time to get to the location, which he did. We got to the site with the issue and he quickly diagnosed the problem. Called the parts supplier to see if he could get the part (it would take several weeks). He then came up with a solution and gave me advice on how to handle it the next. Went back today and there was no leak. Much thanks, Tony.