Reviews

10/10

Galaxy windows did an exceptional job replacing all 16 windows and 3 doors in our house (front door, side door and storm door/ enclosure). Dimitri and both Alex were great to work with. We brought in several companies to bid on the job as it was very large; Dimitri was straightforward and honest in what would work and what would not and the pricing was competitive. The windows were manufactured within the specified timeframe (actually earlier than forecasted). We had Alex from the install team who was very polite and respectful during the install. There were a few minor issues that came up with one window being manufactured slightly different to the measurements, one broken screen and a scratched handle. It was great to see how prompt the Galaxy team was to rectify each issue to ensure we were completely satisfied. The replacement window was ready within a week and the other minor issues with the screen and handle were fixed prior to the job being completed. I would highly recommend - there is a reason why Galaxy's reviews are so high.

Approximate cost of services:
$32,000.00
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Company Response

Thank you, Dustin, for your generous review and amazing pictures! It was a pleasure working with you. I appreciate your design suggestion for the porch enclosure and am happy to see how everything has turned out. I hope you guys will enjoy your extra warm and quiet windows for decades to come.
Kind regards,
Dmitri & the Galaxy team.

9/10

We have used twintech on 3 occasions for both minor fixes and gas line adjustments. They were easy to deal with and thorough. Prices were fair.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the review Dustin. Anytime we can assist you know where to find us!

8/10

We have used Chris's services on 2 occasions. One small roof repair and one larger job to replace all plywood and shingles on our roof. Both jobs were emergency fixes and were fit in between his other engagements. His crew works very hard and long hours to ensure the job was completed as quickly as possible. There was one error made by his crew which he rectified with little trouble. Chris's prices were transparent and reasonable. Would recommend to my friends and use again.

Approximate cost of services:
$10,000.00
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10/10

The experience with Luciano was amazing. We needed a structural engineer to develop drawings to double the size of an exterior doorway for a new window. Turnaround of the drawings was fast and on-time. Luciano went above and beyond to ensure this project was a success, he spoke with the permit office when they were holding up the permit due to questions. When the installer went rogue and didn't follow the approved drawings he spoke with the inspector and the installer multiple times to ensure they were rectified. We will be using his services again and recommend him to anyone needing this type of work.

Approximate cost of services:
$1,000.00
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10/10

We needed our AC unit replaced in the summer of 2021 as the old unit died. After calling multiple places we finally called buttons. Spoke with Todd - he was extremely knowledgeable and able to answer all of our questions. We didn't go with the cookie cutter solution most companies were proposing and we ended up going with a bit of a higher end model. 2 years later we are still very happy. The install process was great, the tech took the time to go over everything. We choose to do the annual maintenance package for the AC unit and our furnace (which was installed by another company by the prior owner). My only complaint is that I wish the furnace and AC unit could be serviced at different times of the year under the annual maintenance plan and not on the same visit which is a minor thing.

Approximate cost of services:
$6,200.00
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Company Response

Hi Dustin,
Thank you so much for your review ! It is very nice to hear from you 2 years after your initial installation and that you are still very happy. Todd is one of our second generation owners of our family business and aims to help guide every client to make an informed decision when it comes choosing a home comfort system for their home. We offer some of the best products in the industry with industry leading warranties for up to 12 years parts and labour ! As for your maintenance, you may definitely choose to have us come out for two separate visits taking care of the furnace in the fall and your air conditioner in the spring. However, many clients choose to do both in one visit to save money with a combined package. please do not hesitate to reach out to us at 905 432-1929 to discuss your options going forward.
The Button's Team