Susan in Toronto

My house was filled with someone else's stuff and mine was MIA! Almost 2 yrs of calling /emailing with their #/contact worker changing several times/empty promises. Much of my belongings are damaged / STILL missing with no full refund or word from them. They must block customers #''s because nobody answers phone?? I WANT MY SENTIMENTAL IRREPLACEABLE BELONGINGS AND A FULL REFUND FOR THIS HELLISH NIGHTMARE!!!