Damian from Whitby

Bill and his team are our go-to for all HVAC/Gas related issues. Ever since we've moved into Durham Region several years ago they consistently went far above the call of duty to provide flawless service through multiple visits. First they helped to fix and extend the life of pre-existing units (furnace, ac, 2 gas fire places) and then later worked to provide replacements which are working far better than what we had before. On several occasions unexpected issues showed up during work which resulted in the whole job being more involved and/or taking longer than originally scheduled - Bill never shied away from making sure he left everything in a perfect state. His attitude to the work reminds of me the Steve Jobs attitude of "it's never too late to do it right."

We originally approached Marc about doing our driveway, we had someone else lined up to do interlock. In the end we ended up with Nortown paving the two (joint) driveways as Marc did a great job of dealing with our neighbor and also doing the front interlock. Marc was always happy to discuss the design and plans, in person or via sms/phone. The small army of workers with their equipment showed up within the time frame we were told to expect, they did everything in one day, cleaned everything up, and so far everything looks great. Will update after the winter has passed :)

The old patio in my recently purchased house sloped towards the building. I originally asked Mike if he could re-slope it for me; after chatting, we decided to re-do the whole thing in interlock. The work was done exactly how it was agreed on, in the time agreed on, and looked great. I asked Mike for a much larger quote to re-do the driveway, front patio, and some landscaping. Family things got in the way and I was not able to proceed, but when I reached out to him 2 years later he was still willing to honor the original estimate, despite costs having increased. Mike was always happy to discuss options and ideas, never made me feel bad about changing my mind or wanting to explore other options. I'd have no hesitation in firing him again (too bad he doesn't do asphalt :) ).