First time home buyer with Trico was excellent experience! Especially with Erica and David at Showhome Carrington was great! They are knowledgeable, patience and professional. Just one dissappointment on the possession date. - We were so excited to see the completed our first new house but on the possession date the shelve wire rack in the closet were not installed, the frame for microwave was not done, and the glass for shower was not installed. We are still waiting for the frames for the microwave. We had one emergency situation after the possession date, and Trico responded quickly to us and fixed the problems. Thanks to Dean and the warrant team. Overall experience with Trico was great and the construction teams did good job except the stairs in the backyard (less steps and it can be dangerous later on) but Trico is aware of it and hopely it can be fixed soon.
- Approximate cost of services:
- $640,000.00
- Company Response
Thank you for taking the time to fill out your Homestars Review! We are lucky to have Erica and David as part of our team - they always strive to provide excellent customer service! We really appreciate your patience as we work with our trade contractors regarding any back ordered items. Please do not hesitate to reach out to our Warranty Department. Theresa St.Germain, Service & Warranty Manager