Reviews

10/10

As I was moving out of my Calgary apartment back in 2011. I had a great concern:a big dresser of red wood (my grandpa brought it from Africa-so apart from it's actual value,the thing was of sentimental one as well) .Thing was that the dresser was 1)heavy i.e. not very manipulable; 2)had to be taken out through narrow,curvy corridors. 3) expensive (not to be scratched further-scratches it had from previous movers,when moving in,were bad enough) So I called several companies ,explaining the situation, to find out,whether they could take it out safely. After some further questions,some turned me down directly, while others quoted rates so high "due to extra strenuous work", that I refused the offer myself. One of the companies I called turned to be City Wide. They did not turn me down or frighten with extra charges, but sent in an employee,Walter to see the place. The verdict was:impossible to take it out without inflicting further damage,hearing which did not make me jump for joy ,as you understand. However,luckily for me ,after a telecom with his office, he and/or his bosses came up with an ingenious solution: they craned it out of the window.Not a scratch! Moreover they charged a very small premium (negotiated in advance)for the extra job and use of the crane. Also,the helpers, Jessy and Ali , were quick and efficient, while taking out the rest of my staff.One of them was even thorough enough as to suggest to put extra protective material on some of the fragile items. Another think-even though it was getting late and they must have wanted to go home. The driver ,Elliot was driving slow enough as to ensure my precious dresser and some of the other fragile items make it one piece. Oh, and the dispatch person, Tomas had such a pleasant and professional telephone manner. The bottom line is: extremely satisfied with their engineering sense and overall attitude. Keep up the good job,guys!

Approximate cost of services:
$300.00
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