Did not return, did not make effort to fix their errors
I will not recommend Cropley's Speedy Appliance Service. Speedy it was not. Came to my house Tuesday morning and advised me the shock absorbers were broken. Dont use your washer - Ill be in touch. Took my $85 and said itll be used towards the repair. Never heard a peep. Followed up on Monday and Jay returned my call. Admitted he was out of town and couldnt find the part and apologized that no one kept me updated. I told him I have the parts. Ordered off Amazon. I asked how was I able to find the part and he couldnt. Im not into the fixing appliances industry. He couldnt fit me in until Wednesday (although I was a call from the previous week) to install them. By Tuesday they were installed by someone else. I asked what he could do for me and he offered nothing. One week and no communication. Certainly this doesnt shout speedy to me. An open line of communication would have been helpful too!
- Approximate cost of services:
- $85.00