New shingles and minor roof repairs
Being a woman dealing with anything to do with home reno companies is a special kind of hell. I sought out multiple quotes and talked to many companies seeking some reliable roofers to redo the very damaged shingles and do some other minor roof repairs on our newly purchased home. I received quotes that varied from $600-$11000 for a job that I knew should fall in the midrange of those numbers. Some roofers booked estimates and never showed up, or came to do an estimate and never sent us a quote. Of all the company representatives that I spoke to, Sebastian from Professional Roofers was the only one who respectfully talked me through the options we were looking at for fixing our roof in a way that felt informative but never condescending. When additional issues were discovered with the roof, Sebastian also explained those and gave us an idea of what it would take to fix them without pressuring or trying to upsell us. He was consistently friendly, knowledgeable and took the time to answer all of my questions in detail. Every step of the process happened when they said it would and if there were schedule-related changes, we were informed in advance. The crew worked very hard and efficiently, had our repair done in one day and cleaned up impeccably afterwards. Leandro, the Quality Control Manager who was onsite with his workers, was very polite, respectful and explained the issues that came up while they were completing the work thoroughly. Our roof looks great and we are comforted by the extensive warranty that Professional Roofers offers. We are very happy with our choice and wouldn't hesitate to recommend them and to hire them again for future roofing jobs.
- Approximate cost of services:
- $5,000.00
- Company Response
Hi Phoenix, thank you so much for the kind words. We're happy that you had such a wonderful experience with us and we'll gladly relay your comments to Sebastian and Leandro!
All the best, Professional Roofers Staff.