I was told service call would be $135.00. The tech arrived and told me that this fee was to " come through the door" and cost was $285.00 to look at ANYTHING. The tech did near nothing but defend the price. Told lid was off centre and that was gas smell. Useless! I would never call this company again! E. Snyder
- Approximate cost of services:
- $152.55
- Company Response
Dear client!
I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you.
We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating.
We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services.Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.