SONIA from Vaughan

MAKE SURE TO HAVE EVERYTHING IN WRITING. THE WORKMAN SHIP ON THE NEW HOME I RECEIVED WAS BELOW STANDARD. THE CUSTOMER SERVICE TEAM AT THE POINT HAS BEEN HELPFUL IS RESOLVING ISSUES BUT NO NEED TO RECEIVE THE HOUSE IN THE ORDER THEY CLOSED IT. THE SUB CONTRACTORS THEY HIRE TO COMPLETE THE JOBS DON'T EVEN SPEAK ENGLISH AND UNDERSTAND YOU.

AMANDA WAS GREAT IN CUSTOMER SERVICE, SHE HELPLED WITH MY APPOINTMENTS AND HAD MY AQUESTIONS ADDRESSED. THE INSTALLATION, AND HELP FROM THE INSTALLER WAS ABOVE MY EXPECTATIONS. VERY CLEAN INSTALL AND NO WIRES SHOWING. VERY HAPPY WITH THIS COMPANY.