I have worked with Schomberg Sheet Metal for over 5 years and tried to remain faithful as they installed our whole home heating and air conditioning. Unfortunately, we have had nothing but trouble and poor communication. Amy, who handles the calls is quite unprofessional and when I asked to talk to the owner said "he will never call you back". Not sure I would want to hire a company like that for a very important service like heating and air conditioning? I was told that I should know that my area may have extra dust from time to time and that I should know that I should go out on my roof to clear the air conditioner with a hose every month when I suspect it is dusty in the neighborhood, this is common knowledge I was told. Had my air conditioner cleaned in April, by August I was told it was so dirty it caused massive failure requiring replacement parts. Best to find a company that cares a little more.
- Approximate cost of services:
- $500.00
- Company Response
Mr. Cameron, to be transparent we asked you to find a new service provider due to your abrasive behavior towards our employees. At Schomberg Sheet Metal we strive to offer great customer service, however we will not tolerate abrasive and rude behavior. We treat our customers with great respect and gratitude and we ask to be treated the same way. We wish you luck in finding a new service provider. There are many great providers in the Toronto area.