Katrina

Just bought our home (first-time!) and moved in about two weeks ago. First time using our gas dryer and we found lint caked inside the dryer below the lint tray. We tried our best to clean it out ourselves, but found the laundry remained very damp after more than an hour of running the dryer. Since its our first time dealing with a gas dryer, we called in Marc to make sure everything was in working order. Marc was prompt in responding and provided a very reasonable and competitive quote. He arrived on time and was wonderfully friendly. He found two major issues with our dryer: - The elbow connecting the dryer to the exhaust was scrunched up against the wall and was crudely repaired with duct tape. This impeded the airflow out of the dryer and caused a clog of lint. - The exhaust line was actually HVAC-grade, and not dryer-grade. This meant that plastic lining inside the exhaust line came loose and created a blockage that collected lint. In the end, Marc cleaned out the dryer and exhaust line, replaced the elbow coming out of the dryer and levelled our washer and dryer set. Marc was incredibly professional and answered all of our questions with expertise and a smile. The cost was very reasonable as well. Would highly recommend Marc for any of your dryer repair needs!