Michael in Burnaby

This is the second window project that we have done with House Smart. From the first contact/email until the completion of the project, House Smart employees have been exceptionally professional, prompt, friendly, efficient and caring. Emails and phone calls are returned promptly. Questions are responded to in detail and in a timely manner. Our salesperson was very knowledgeable, customer service oriented, honest, prompt and efficient. The office staff was very pleasant to deal with. They, too, had a customer oriented attitude and strong work ethic. My numerous questions promptly responded to. Staff never seem to tire of my "one last question." Office staff were very helpful is scheduling my installation date in relation to my house reno. On the day before the installation, the office staff called me to confirm that they were all good to go and that the installer would be arriving within a certain "window" of time!! The installers arrived promptly at 9:00 am and started to work immediately. They were friendly, professional and very knowledgeable about the task on hand. After a few questions, they were hard at work. They worked steadily and had the project completed by the end of the work day. They cleaned up the work area thoroughly. I would strongly recommend that anyone who is planning to replace or install new windows to seriously consider contact House Smart for a quote. I assure you that you will not be disappointed!