I called this company stating that suspected the pulley was gone in my dryer as it was making a loud noise when running. This guy came and I was concerned he didn't know what he was doing because he first opened up the back of the machine, I knew from research on line that it need to be opened from the front. He assured me he had it under control then opened the front and claimed it was just dirty and cleaned it out and it was quiet the first couple times I used it but started making noise again. I tried calling them 3 times and they would not return my calls. Called another repair company, He Identified the pulley as being damaged immediately as it had a groove warn in it. Replaced it and now it works fine.
- Approximate cost of services:
- $90.00
- Company Response
Thank you for your review and letting us know about your experience with QuickFix Bernie. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. Bernie we invite you to experience the quality of service we stand behind.