I just noticed that this supplier is on this site and good or bad I always feel that customers need to share their experience so that others can be fully informed. I would never recommend this company for two reasons. The quality of the build turned out to be deficient. We had 2 skimmers installed. One for the main return and the other for the waterfall. They were put in at different heights meaning that one is never at the optimum usefullness. If the waterfall is to work the height of the water has to be too high which means the main filter is not doing its job. I was sold an automatic cleaner which worked for 2 weeks and has never worked since. Contacting the company turned out to be useless. The people who originally came to build the pool needed screwdrivers, hammers, wrenches etc. They were ill prepared and it was extremely annoying. I don't mind helping a bit but to have the door constantly knocked on asking for something else became a chore. One of the people constructing the pool asked for some dish cleaner as he had been camping on the weekend and he had left hamburger in his cooler and he wanted to get "rid of the smell". I gave it to him. When I went out to play with my two dogs all of a sudden they were smelling in a bush and wouldn't come when called. I quickly ran to where they were and sure enough the guy had dumped the bad meat into my landscaping. I called the owner who said" I'm sorry, but I have a lot of trouble finding good people every summer and he's new to the company". Honestly...I could go on and on. There are a lot more pool builders who are not as "tired" as this one has become. Do yourself a favour....look elsewhere...you'll thank me.
- Approximate cost of services:
- $35,000.00