The movers were fast and efficient, and conscientious of the condo surroundings. There was one piece of damage(minor), but they did ask if we wanted the item covered before moving and we said no. (therefore our fault for not covering, but a little extra care on their part would have been nice). All in all they were worth the money.
- Approximate cost of services:
- $800.00
- Company Response
Thank you for taking the time to leave your review/feedback for us! We appreciate your business.
Our moving company provides a professional moving service, which requires every piece of furniture and item being moved be wrapped or covered with blankets/shrink wrap and or boxed up by our movers. Unfortunately, if customer asks the movers to not wrap something that is being moved we cannot guarantee that there will not be damages during a moving process or during transportation in a moving truck. Items fragile such a mirrors especially need to be wrapped or covered for moving and transportation.
We are very sorry your experience didn’t match your expectations and you felt that our moving service was only worth 6 out of 10 points. This is not the kind if service we provide. We will use the feedback you provided to make us better and to ensure this doesn’t happen again.
We can’t fix the past but you have our personal commitment to improve the way our staff serves every customer. Until then, please accept sincerest apologies on behalf of everyone on the team.”
Kindest Regards,
Personal Movers