No name

If someone is interested in new windows this is the company to deal with. From the very first the salesman was full of expert product knowledge installation time frames and warrantys. The installation crews were great. They took away all the old windows and cleaned up the installation work areas. The only problems we had was a small broken plastic pull on one of the screens and a broken latch on one the the sliding glass doors. These were replaced after six years at no cost. The repair serviceman was great. The only problem we had with within the first week after the installation of the sliding glass doors was the had pull. I spoke to the service department who said the would send someone out to look at it. A couple of days later the owner of the company called to let me know that he would be coming out with the serviceman. On inspection of the handle the owner agreed that the handle could be a better design for the weight of the door. A couple of days later the serviceman arrived with a better designed handle. The owner called again after a couple of days to make sure that I was satisfied with the changes I assured him that I was. I told me that all future door of the design and size of mine would have the better designed handle installed. Great products great service. Steven Sager Toronto