I called Lawrence Park Garden Care because their trucks and vans are always in my neighbourhood during gardening season. They were one of three quotes I received to re landscape part of my backyard. I wanted removal of plants, relocating decorative stones, covering the area with artificial grass, and opening up my deck by adding an extra stair and removing a railing. Lawrence Park quote was not the cheapest but their rep seemed very knowledgeable and had a good manner. I went ahead with them. The day of the work a team 3-4 came to our house. The head landscape artist Larissa was excellent. She had great vision and communicated everything clearly and openly along the way. However, the work on my deck was different. Apparently Lawrence Park had to outsource the deck (wood work) to another company. I learned later that company was owned by the husband of one the sales rep who put together our quote! Anyway, I did not get I writing exactly the work they would be doing so on completion I was chocked to see that a huge gap was left all along the new part of my deck. Whereas we had no gaps before. The gap was about a foot and a half high and ran all along one side of the deck, right under he BBQ. When I asked about the gap I was told it was not part of the original quote and that if I wanted it boarded up, I would have to pay $1000 extra! I was so upset, so let down by the company. If there was extra work to be done I expected to be advised along the way, not stuck with unfinished work at the end AND handed a bill for extra payment. I future I will be crystal clear of what finished work should look like. In writing to be sure. Unfortunately this bad experience with the deck overshadows the good experience with the landscaping I received with this company. I am not sure if I would be recommending them to my family and friends.
