Reviews

8/10

Problem resolved to our satisfaction. Issue was due to internal humidity in our home. Thanks for getting back to us. This is why my rating was changed. Doors and window were replaced throughout our home. The process was very good. They were quick and came on time. The cleaned up the mess as they went.

Approximate cost of services:
$34,000.00
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Company Response

Hi Bill & Shelly,

From our recent conversation, we know that you were pleased with the overall experience and the products you purchased from us. We are sorry to hear that you had some issues with condensation and are happy to assist you with that.

As discussed, your condensation measures over 54%, which is very high for the winter months. In Canada, ideal humidity levels are 25% to 35%. Also, the door with the condensation issue is in the kitchen, which would be more exposed to higher humidity levels when cooking, etc.

When we install new windows and doors, we are in fact tightening up the envelope of your house, giving less opportunity for the warm air to escape, as compared to your old door.

As discussed, we are confident that if you turn down your humidifier and use ventilation while cooking, the problem should resolve itself.

Should you continue to have issues, we are here to help!

10/10

We were looking to finish our basement to provide a recreational space for our home. After reviewing a number of potential contractors, we selected Just Basements. Reiner's team provided us with a design that opened up the space and really gave us what we needed. They moved the poorly laid out ductwork that the builder had left, move pillars, relocated the furnace and provided a layout that maximized our recreational space. The attention to detail and workmanship from Just Basements was fantastic. They were clean and efficient and the team was pleasant to have on the job. What stands out about Just Basements is their integrity. Reiner's team was upfront about design and costs and there were no surprise costs or changes. Honesty is something that is rare in this business and these guys have it in spades. I would not hesitate to use them again.

Approximate cost of services:
$90,000.00
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Company Response

Bill,
Thanks for the review, and thanks for pointing out the "no surprise costs or changes" this is something that I take great pride in. Our detailed quotes are what make doing business a pleasure. We don't play games with people like most contractors, our price is our price, and its an honest one for doing a great job. I want to avoid animousity at the end of a job at all cost and this system does just that.
Thanks again, it was a pleasure.