Pamela from Leslieville

After my plumber repaired a major leak in the main stack, he referred me to this company. The job involved drywall repairs with blocking to tie in to the old lath and plaster. Jeff is an excellent communicator who uses a contact form to secure bookings and follow up. He scheduled around my work deadlines and house cleaners (#plasterdust), and he sent a courtesy message the night before to confirm. He arrived on time, presentable, and ready to work. Then he carefully covered the work area in drop cloths and laid out his tools. With three applications of plaster, plus drying time and sanding, then primer and paint, he had cautioned me ahead of time that he might need to return the next day to complete the job. Thanks to his tricks of the trade, he got it done in one go, about seven hours total. Extras: When he arrived, he shovelled my walkway without being asked. For the estimate, we decided that he'd just paint over the patches, but we agreed that it would look better if he did the whole wall and the bathroom ceiling—and he only upcharged a little for that. While waiting for various coats to dry, he repainted a baseboard that my previous contractor had done in the wrong shade and hung some hooks in the broom closet, again, for a minimal charge. I'll 100 per cent hire him again—soon! (Life in a wee detached 1908 house in Leslieville.)

I called Sajad to request information about catching rats that had invaded my house through an open basement window. We secured the perimeter and the entry point, and now I'm hearing them in the voids between the main floor and the basement. Sadjad spent 20 minutes on the phone listening to my concerns, and he took the time to strategize with me about how to catch the rats, what type of bait and traps to use (Victory premium snap traps baited with peanut butter), and his services to place and maintain traps around the perimeter outside in future. He was thorough, courteous, and professional. I really appreciated that he took the time even though I hadn't hired him. If I can't get this problem under control on my own, I will certainly bring him in to deal with it. Full marks across the board, highly recommend.

I had extensive work done to replace knob and tube wiring in my 1908 house. The electricians left behind as little damage as possible, but I still had dozens of rectangular holes in the walls and ceilings where they fished the wires through. I called Perfecto and sent them some photos. Because the job was straightforward and I received a fair estimate over the phone, I felt comfortable having them start right away with no site visit. A true professional, owner Rene takes pride in smooth, clean, and thorough work. He patched every hole with care, then returned promptly to do the sanding and touch-up paint. His assistant followed behind, ensuring efficient workflow and an immaculate worksite. I'm having new floors and baseboards installed, and I will definitely hire Perfecto again when we get to the finishing touches. I'd enclose photos, but you can't even tell where the repairs were done. Five stars all the way.