Michele

Brandon Arrived at my door on time. He was VERY professional, knowledgable and courteous. Without tearing apart my entire kitchen cabinetry (extremely thankful !!!!) - he was able to drill 2 small holes into my granite countertop and move the pipes as requested and required. Important to me - on time, professional, cleaned up after the tear down and offered inciteful suggestions for the contractor. HIGHLY RECOMMEND !!!!

After careful online research, I was certain I knew the features that I wanted and needed for my new purchase. Caplans was recommended by a family friend. I ventured to various stores, CDN appliances, appliance canada and the numerous locations found In Vaughan. After going to Caplans - I was pleased with their attention to detail - they listened to me and my budget. I placed my order and they made extra efforts to co- ordinate my delivery, removal, installation and actually cared enough to ensure that I was happy with the product. Retail sales is not dead and I will most definitely return for my fridge and dishwasher replacements. A company who actually cares - kudos !!

I have used this company on numerous occasions for different required plumbing services. I have never been disappointed. The service staff are courteous, professional and extremely helpful. Their office staff are understanding of the urgency of certain situations. I highly recommend this company. I was faced. As most during e cold freeze - of frozen pipes. Living in an 1892 Victorian home, I was terrified of a potential burst pipe !!!!! They were quick and efficient and took the time to consult with me on how to address a potential ongoing issue and god forbid - disaster !! Much praise.