Mark from Calgary

Had them come in to clean two furnaces, 17 ducts and a fireplace in a house we recently moved into. Workers were pleasant, efficient and courteous. They did a satisfactory job. I inspected the ducts before and after the service and found they got most of the dust and pet fur out. However there was still a few mouse droppings and dust bunnies in the main feeder ducts (which I then vacuumed out myself). There was also a little dust and debris left on the floors and around the ducts. While I received a detailed quote prior to the service I was disappointed to see it jump up by $120 because they discovered we had high efficiency furnaces ($60 additional charge for each). This should have been asked and detailed when I received the initial quote over the phone. We have never had our furnaces cleaned before so we were not sure what to expect. We used a SUTP coupon to save money on this service. We were still a little surprised by the final bill after discounts ($595), but with 2 furnaces it is going to cost around double anyways.