Was a friend not to be recommended! The product came with too many cuts. This way they Mike could use other pieces from other jobs. Nothing matched to size. Filler to hide the mess was even worse. So jagged, one of my staff cut themselves. It was obvious why the option of installing a back splash with the same granite would hide the mess but that never happened.Numerous calls, emails with no response. Piece to correct joining the stove and filler was a mess. High and crooked. I tried for months to get them back.I have no choice than accept the condition. Took it out. Re-cut and re-installed at the cottage. At least I have an excuse now . If your reading this, shame on you Mike. How could a life long friend leave a job like that? I paid you in trust. I should have used my normal trades. who would ever expect such a lousy job. My mistake was paying you in that trust you would clean things up. Reading all the complaints, I wish anyone doing business with Durie, could read this website. It would save many from financial and emotional disappointment. There are better words to identify the experience. Take my advice, find another installer! By the way Mike... you can't do what you do and nobody hears of it. The power of the internet can make or break a business.
- Approximate cost of services:
- $4,500.00