An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
A couple of years ago we found ourselves faced with an unpleasant furnace problem. On the recommendation of our neighbor who dealt with your company previously we contacted one of your sale reps, Gerry . This proved to be the right choice. Gerry promptly provided us with his knowledgeable in depth explanation of the problem at the same time patiently examining as well as explaining the most cost efficient and effective solution. We were utmost impressed with his expertise, patience and knowledge. Needless to say he helped us make the right choice in choosing the proper heating system for our house . Your work crew proved to be fantastic as well. Polite, efficient and extremely professional. A year ago our hot water tank needed replacing, with no hesitation we contacted Gerry with the request for help. Once again Gerry as well as your crew didn't disappoint. Job well done indeed. Thank you very much to all of you. Les and Dina
- Approximate cost of services:
- $5,000.00
- Company Response
Hi Les and Dina. I'm not surprised to hear this kind of comment about Gerry. He is one of our best and most experienced. Thank you for your loyalty, we will look to continue to earn it.