Reviews

10/10

To my dismay, house temperature was dropping on one of the coldest days of the year and all was too quiet. My husband was away & I knew I would have to deal with this. Mid afternoon, I called City Home. They have done work for us before, always with good results. A young man arrived around 7:00 and found the problem quickly, the exhaust motor was seized up. He tried to get it going several times hoping we could have a little heat until he could replace it. Unfortunately, it was not to be and I had to wait until the next day, that a new motor could be secured. After a rather long cold wait, I was thrilled when he was able to get the furnace going again in the late afternoon. Considering how cold it was and the number of calls they were dealing with, they dealt with it relatively quickly. Their furnace technician was a very polite, knowledgeable ,nice, young man. I would certainly call them again if we needed service.

Approximate cost of services:
$1,500.00
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Company Response

Hi Ivy,

Thank you so much for taking the time to write this detailed review about your experience with our service technician. We are happy to hear your furnace was repaired in a timely manner and we appreciate your trust in us.

Kind Regards,

Chris