First time, we used the Home Improvement People was in 2014 for a basement renovation including bathroom. Admittedly we were apprehensive as we hadn’t undertaken a project of this size. Elia and Rob were always able to answer a question or offer trusted advice. Even helped with neigbour relations. As a result, we got a terrific basement. We enjoyed the experience that we knew when we moved to our new older home in 2015, that this was the team we trusted for a main floor, kitchen, bathroom and basement renovation. This was a lengthy process but the results are fantastic. Elia understood our vision and with the help of our reunited team, Rob, Fabiano and others made it happen. And the third time was the summer of 2016 to upgrade the electrical on the upper floor which is no easy task in an old house and on a time line. Once again, our team did it. Great cost-effective ideas. Ozzi and Rob worked together to get the electrical upgrades complete and then Rob and team put it all back together again. Excellent work from the beginning to the end.