Carol from North York

This company arrived when they said, they were friendly and answered my questions well. They seemed to be honest about what additional repair work was needed. The only problem I had was that there was a lot of grit from the shingles in the eaves troughs and their method of cleaning the was to use a leave blower. I did not care for this as a lot of the grit was blown all over the garden from the roof. And there is still grit remaining in the eaves troughs so it would have preferred that this was done manually. Also the initial cost was to include some repair work which as it turned out they said I did not need, however they still charged me the original price which was to include this repair work. I would not hire this company again for this reason.

I called loyal Seal because of an ad in a newspaper, without knowing them I invited the sales representative to my house. He showed up 3 hours to early and inconvenienced me and my family. Because I am a kind person I allowed him in. This was a huge mistake. As he pressured me I was alone and should not have seen him without my husband present. I asked for a certain type of door but he talk me into something else. It was a mistake that I realized soon after. I mistakenly trusted this man and gave him a huge deposit he wanted more. Before they came and took measurements I cancelled the order by phone, email and registered fax, within the legal time frame given by the Consumer Protection Act. When I explained that I didn't want that door he refused to give me back my deposit of 500.00, saying he earned it by coming to my house. He wanted 700.00 deposit so had I given him that he would have said he earned that as well. I have called the company several times and they have been extremely rude and refused to give me back my money. I would not believe any of these reviews that are a 10 there to many 10's this is not realistic. I believe that the company is posting these positive reviews themselves and I would not trust them. They are bullies and thieves. DO NOT GIVE THIS COMPANY ANY DEPOSITS. They have no right to ask for such huge deposits it is not the way to do business. BEWARE OF LOYAL SEAL THEY ARE NOT TO BE TRUSTED.