- in Smithers

I had two visits from Red Seal Plumbing - One for an initial inspection and another to find the cause of the leaks. I felt very comfortable with this company. It didn't feel Red Seal Plumbing was just out to make a buck. They value the customer and I'm sure this leads to lots of repeat business and referrals. Plumbing is costly, but their prices are not exorbitant. The costs were reasonable and I appreciated that they were fully transparent with itemized costs for each step, in advance and I could choose what steps I wanted to take. They were even flexible with me letting them know on the day of the work how much I wanted done. Fernanda (at the office) was very nice and very accommodating with my schedule. Kevin (the plumber) was on time, courteous, and patient with all of my (many) questions. He found the two sources of the leaks with only removing a small amount of drywall. I felt his helpfulness was above what you’d expect, and that’s what prompted me to leave an online review of the company (the first I’ve ever done – so that’s saying something!).