John Ball from Barrie

Direct Energy annual Furnace clean and check The whole experience was a pleasure. I had been hounded and felt arm twisting from the installer that had installed this furnace Dec 12/2009 warning me that without proof of annual clean and inspection my Lennox warranty would not cover parts but I was not pleased with the sloppy work on the install so I went shopping for service and found Direct Energy customer service person Elizabeth that provide options at a very competitive price, The tech Dave that came to the house was very proficient, experienced,communicator, explained all the test results of his work and offered me advice and options on correction some of the sloppy work left by the installer. Very excellent service and will consider keep the the full package next year.