Avoid this contractor! Moe was hired to install laminate flooring in our condo. From the moment he arrived he charged us an extra fee because he claimed he was unprepared to transport our materials up to our unit, and exaggerated how long it would take, even though he had easy elevator access. He made us pay 100% of the total charge upfront before the work was completed, after we had already made arrangements to pay the flooring company that he was contracted by (which he said wasn't the correct process). Moe and his assistant then installed some of the flooring but at the end of the workday, said they would come back the following day to finish all the work. The next day we contacted him so he could return to finish outstanding the work, but he said he was busy. Over the next few weeks we tried unsuccessfully to contact him because he completely ignored our numerous calls, voicemails and text messages. After three weeks of zero response we threatened legal action against him because he took our money without finishing the work he'd agreed to do. It was only then that he finally refunded us for the incomplete work, which we used towards paying someone else to complete the job.
- Approximate cost of services:
- $2,000.00