Roxanne in Toronto

We were referred to OddJobs through another contracting service and found the website interface to be super user friendly, and Robyn - the person on the other side of the customer support email - to be exceptionally helpful and kind, and very prompt in responding to our questions and concerns, and even scheduling our appointment (we waited barely any time to schedule and to have the work completed!). Robyn made everything easy and made me feel like this company truly valued their customers. Alistair, the handyman on site, was efficient, kind, and diligent in his work, and was actively working the entire time he was in the unit. He was also very tidy and ensured to clean up after he had completed the work, especially the drilling. The quality of the work isn't necessarily exceptional, but it's on par with regular household handyman-type jobs (e.g., re-caulking could be cleaner/neater, but it's more than sufficient to do the job!). We appreciated that Alistair communicated with us about how long to wait before using the sinks that were re-caulked as well! The only MINOR thing that did come up on site was that Alistair didn't seem to have the right drill bit to drill into the concrete wall of our bedroom - he told us that we should have mentioned that the wall was concrete so that he (or whomever it might be next time) could ensure to have the right bits with him. Thankfully he did have one on him but in his vehicle. I wish he hadn't assumed that it was us, as we did mention in our initial consult that the wall in our condo was "drywall over concrete" and it would need to be drilled through. Perhaps better communication on both our parts would have been helpful! Really appreciate having such efficient and customer-friendly service overall, highly recommend, and will definitely be reaching out again in the future for our to-do lists! Thanks Robyn and Alistair!!