Silvia

We contacted Valentin from Strong Plumbing Inc. for a kitchen sink leak, on a Friday morning.  Almost immediately, Valentin replied and after a brief description and photos, he was able to give an estimate of the work required.  We were surprised and glad that Valentin recognized the need to replace extra parts, providing a more efficient and longer lasting water system, in addition to the urgent water leak repair.  It was our hope to eventually have these parts replaced prior to the leak, and because of Valentin's perception, we were able to hire him to complete all work.  Despite Valentin's busy schedule, he arrived punctually on Monday morning, prepared with a mask, shoe covers, gloves, tools and all replacement parts.  Upon inspection, he found the source of our water leak, that could not have been seen from the photos provided.  The leak was coming from a tear of the hose inside the kitchen faucet.  Valentin took the time to fully and patiently explain everything related to our plumbing repairs.  After a brief discussion, we all decided that Valentin would work on replacing the extra parts, while one of us quickly went to purchase a new faucet.  With great efficiency and knowledge, Valentin replaced all the extra parts, including installation of the new kitchen faucet, which arrived shortly after.  The result and quality of his completed work is evident in both function and appearance, as our kitchen plumbing is running smoothly again.  We would highly recommend Valentin.  Thank you Valentin for your good work, and giving us peace of mind.  There is no doubt you are an expert in your field.  Silvia and Nancy.