Stan Musker from Toronto

I've being dealing with Button's Heating for about 15 years. This past week I arranged duct cleaning and my annual hvac inspection through them. The duct cleaning service person (Mike I think) was extremely personable and seemed quite knowledgeably. He pointed out a few issues with the previous cleaning done by another company. Unfortunately, my hvac servicing didn't go quite as smoothly. Cameron successfully serviced my a/c, but couldn't get the thermostat to turn on the heat. He worked hard at it for a while and consulted with some of his colleagues, but couldn't resolve the issue. He finally had to call in the service manager Aaron. Throughout this whole time Cameron kept me informed of the difficulties and stayed professional the whole time. I appreciated his honesty. Aaron was able to diagnose that the problem had to do with the exterior wire from the a/c which had shorted out and partially fried the Ecobee thermostat and blown the furnace fuse in the panel. He said that it was a difficult problem to identify even for an experienced tech and as it turned out this was Cameron's 1st solo service call. A bit of a baptism by fire I'd say! Brendan came the next morning with a new Ecobee, did some rewiring and finished the furnace service. Everything is now running fine. Up until now I'd been very happy with the 'normal' service Buttons had provided, but now I truly appreciate the prompt and professional way they resolved my furnace problem. Total cost to me was the duct cleaning and a furnace filter. I remain a happy customer.

My garage door opener broke in mid-January. Since it was 27 years old it seemed that a replacement was appropriate and I also decided that it might be a good time to replace my solid door with a sectional. I called a well-advertised and highly rated on HomeStars garage door company and they gave me a rough estimate over the phone. We scheduled an appointment for the next day, but they didn’t show and didn’t call! Markham Garage Door is a company in my neighbourhood, so I went by their office and talked to Louis about my garage door opener problem and mentioned my unsatisfactory experience with the other company. Louis recommended an opener and showed me a few different doors. He dropped by my house that afternoon, took some measurements and quoted me a price. It was a couple of hundred dollars less than the other company’s over the phone estimate, so I agreed to have Markham Garage Door do the job. Two weeks later Ryan came by and installed my new door and opener. It took Ryan about 3½ hours to complete the work. He explained the door and the opener to me and ensured that I understood how they worked. He did a fine installation job and I was very happy that the new door and trim even make the house look better. I would highly recommend Markham Garage Door to anyone needing a garage door or opener.

Wanted water shut offs installed on the hot and cold lines in my powder room, so it was not a plumbing emergency of any kind. Within 2 hours of my phone call Mr Rooter had come and completed the job! Brian (the technician) was quite friendly, knowledgeable and quick. He noticed a minor problem with my main water shutoff and tightened things up which probably avoided a leaking situation down the road. I would happily recommend Mr Rooter North York.

Went into their Scarborough showroom with a general idea of what we wanted. The salesman offered a few suggestions and we were sold within 10 minutes. The installer suffered through a dizzily day, but he didn't rush in spite of the conditions. The work was done well and the results seem fine some 6 weeks later.