First impression was positive and Mike seemed to know what he was talking about. However the tub overflow leaks down into the kitchen below and the tub was not installed as per the manufacturers specs, i.e.: 1) Making sure the tub skirt braces were in position before installation, they were not. 2) The manufacturer supplied clips to attach the top edge of the tub to the studs were not used but screwed directly through the flange to the studs. 3) Spray foam was used under the tub instead of a proper mortar bed as specified by the manufacturer. As a result I can feel the bottom of the tub flexing under my feet when I am in the shower. I can only assume this will cause the tub to fail prematurely. After repeated calls to Mike about the leaking overflow I have yet to get a response as to when Mike is coming to fix it. This is holding up the kitchen renovation as the ceiling can't be finished until the leak is fixed. The other issues can only be remedied by tearing out the tub and surround and re-doing it. A $1600 cost for the tub and surround alone aside from the labor. I shouldn't have to worry about any problems with a new bathroom. Unfortunately this is not the case.
- Approximate cost of services:
- $10,000.00