Overall, building with Trico was a good experience. Our home is wonderful (Oxford), however I found the communication to be quite lacking. We felt a little left astray for a lot of the project, not really knowing what to expect next, or even an idea of a possession date (without pestering). We have been moved in for over a month and are just having our driveway poured now. I also only found out once the forms were in, that there is no step poured, around the side entry for our legal basement suite. Had we been advised of this, we would have taken the opportunity to think it through and pay for this in the mortgage. This is my one major complaint, but in the scheme of things, is minor when we walk into our home each day.
- Approximate cost of services:
- $540,000.00
- Company Response
Thank you for taking the time to fill out your Homestars Review and providing your feedback. I am sorry to hear that you felt the communication was not great. With our seasonal work our team and trade contractors have been out and trying to get all of our outstanding items completed as quickly as possible. Many factors such as weather contribute to delays however we are working to have these items completed in a timely manor. Please do not hesitate to reach out to our warranty department at any time. Theresa St.Germain, Service & Warranty Manager