Dana

We recently worked with the M&D team for our extensive main floor renovation and we are extremely thrilled with the quality and final outcome. We now have the open concept main floor and kitchen of our dreams. I did my homework leading up to selecting the right contractor - including background and reference checks. This was a big decision and investment and we had high expectations. We didnt want to risk a nightmare for a cheaper result, regrets and problems. From the moment we met Mike it was clear he had a good sense of our needs and a good process to develop an accurate budget and timeline that would address our wishes. Other contractors we met were so effusive and unclear and some even told us what we wanted was not possible. In fact, it was during the planning process before we even gave Mike a deposit, that it became clearer and clearer we were in very experienced and capable hands. From working with the structural engineer to ensure we had the right approach to tear down walls and a beam/floor plan that would be approved by the town, to his hands on crew who managed everything structural and finishing, to his kitchen supplier giving me different lay out options and material choices, to his electricians guiding us to a panel upgrade etc.. Every detail was accounted for and the plans and commitments were clear. The process itself went off very seamlessly. The crew was here everyday - on time - and cleaned up daily. Once the structural part began any little hiccups that emerged, Mikes team would communicate clearly and always had solutions for us. Mike was never farther than a quick text to answer questions or a visit to discuss plans. He was very responsive and was always making sure we were happy and unstressed. He and his team were also very flexible if I changed or added something - they would just get it done. They even met our timeline expectations and worked with us to ensure when we moved back in, it was only a short time for the fully finished work to be done (cabinets/counter tops and appliances installed). There were no surprises on the budget either - now dont get me wrong - we added work as the project started like flooring and fresh paint into the basement, etc but any increase in the budget was due to us expanding the scope of work, not because Mike had misrepresented anything. Another signal of confidence is we have already talked to Mike about plans for his team to finish our 2nd floor when the time is right. We wouldnt hesitate to work with Mike and his team again. If you are looking for a reliable, trustworthy contractor who does quality work, on time and on budget - go with M&D! You will be in excellent hands!