Reviews

0/10

Titan was hired by my insurance company to remove and document my property inside the house then demolish the house after a fire last xmas day. I'd like to add that only 1 room was destroyed with severe damage to the second floor directly above the room that was destroyed. I walked through the house the morning after the fire, I know that most of the Items they could not "identify"were not in that room or above it, My home being declared a total loss was due to smoke and water damage not complete destruction by fire! I was told by my adjuster that these people were professionals and he talked me out of being there myself when the house was cleared. The documentation of contents they sent me was missing so much of what was in the house I was stunned. What they did document gave the impression this was the first time they had ever done this kind of work, bags filled and marked unknown items, unknown personal papers empty paint cans and drywall mud containers burnt brooms mops etc.If you believed their report all I had for clothes was 10 pair of socks and 6 t shirts. The only thing in detail that was somewhat accurate was the contents of the refrigerator. So they then destroyed what they did document as unknown items and personal papers including recites, tax documents etc claiming it all as unrecoverable even though they send me photos proving that they were still legible. The people who work at Titan for whatever reason made a difficult time infinitely worst convincing me to hire a lawyer and let him deal with these people. Coincedently I'v just been told that anouther company has been contracted to finish the demolition of the house with no mention of Titan.

Approximate cost of services:
$0.00
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Company Response

We are very sorry to here that you're not happy with the itemized contents list. Fires can be devastating. I'm sure this happening at Christmas only made things worse.

Unfortunately due to the nature of this fire, and the fact that it was considered a 'total loss' we were not able to identify every item in your home. We did our very best under the circumstances but feel free to reach out to me if you have any questions.