Ghada

Unfortunately, I never read any reviews before buying windows for my new home. The company got their Money almost a year ago and I am still calling them because my main door to the house was missing the window, it was on backorder for months and when it came, it was the wromg one 3 times!!!! Then once that was fixed, one of the windows broke as their installers was fixing the lock. I have been contacting them daily to get the window fixed by phone and online and I still can’t get anyone to call me back. I paid for the windows with my card and they refused to speak to me, they wanted to only speak to the builder who is done by the way. I think getting a deal should not have been the main concern but rather the quality. By far, the most difficult company to deal with since we started building the house. Window is still broken by the way!