Gladys

Needed a new front door with a frame, and thought we needed new windows with frames. Vlaz (the sales agent) suggested we really only required the window inserts, not the framing around them as it was in good condition. This obviously saved us a great deal of money, and who doesn't appreciate that! The installers arrived on time and the work was started and completed professionally, quickly, and to more than our liking. Amazing what a new door with a 3/4 size window does to the front view, inside and outside the house! And the new, clean, gas-filled window inserts make everything, well, new again. The above, and beyond service continued when few months later we noticed some caulking coming loose on the outside of the front door corner. Sent some pictures to Vlaz, who contacted head office. Soon after, Peter (the owner) sent someone over to our house for the fix-up. Turns out the loose caulking was done previously, most likely by the previous owners. The gentleman who came for our repair offered to fix it for us at no cost! We are grateful to him for his help and time (and I'm sorry that I didn't ask him for his name). Peter, please thank the gentleman that came to fix the repair that wasn't even part of the original work order. And a huge Thank You! to your organisation, and to all your staff and contractors who made our home bright!